Shipping Policy for SahasiRoots

Effective Date: 16 July 2026

Thank you for shopping with SahasiRoots. We are committed to delivering your natural and wellness products safely and on time. Please read our Shipping Policy carefully before placing an order.

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1. Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During festivals, promotions, or peak seasons, processing times may be slightly longer.

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2. Shipping Coverage

SahasiRoots currently ships across India.

If your location is not serviceable by our courier partners, we will inform you and issue a full refund if payment has already been made.

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3. Delivery Time

Estimated delivery timelines are:

• Metro Cities: 2–5 Business Days
• Other Cities & Towns: 3–7 Business Days
• Remote Areas: 5–10 Business Days

Delivery timelines are estimates and may vary depending on your location and courier availability.

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4. Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout before payment.
• SahasiRoots may offer Free Shipping on selected products or promotional campaigns.

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5. Order Tracking

Once your order is shipped, you will receive:

• Shipping confirmation via SMS, Email, or WhatsApp (where applicable)
• Courier tracking details to monitor your shipment

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6. Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

• Weather conditions
• Natural disasters
• Public holidays
• Courier service disruptions
• Government regulations
• Incorrect or incomplete shipping addresses

SahasiRoots is not liable for delays caused by circumstances beyond our control.

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7. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address results in a failed delivery:

• Additional shipping charges may apply for re-delivery.
• Orders returned to us due to an incorrect address may be cancelled after deducting applicable shipping charges.

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8. Damaged or Missing Items

If your order arrives damaged or with missing items:

• Contact us within 48 hours of delivery.
• Share your order number along with clear photos or videos of the package and products.
• We will review the issue and arrange a suitable replacement or resolution where applicable.

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9. Undelivered Orders

If a shipment is returned to us because:

• The customer was unavailable,
• The address was incorrect,
• The package was refused,

we will contact you for further instructions. Additional shipping charges may apply for reshipping.

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10. International Shipping

Currently, SahasiRoots ships only within India.

International shipping is not available at this time.

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11. Changes to This Policy

We reserve the right to modify this Shipping Policy at any time. Any updates will be posted on this page with a revised effective date.

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Contact Us

If you have any questions regarding shipping or delivery, please contact us:

SahasiRoots

📞 Phone: +91 7019855367

📧 Email: roopaswetha98@gmail.com